=> Stick to start and finish times
=> Make clear what the purpose of the meeting is
=> Stick to the agenda, but be prepared to update if new circumstances have arisen
=> For each issue, deal with facts, discuss interpretations, and draw conclusions
=> Be neutral and deal with conflict
=> Ensure everyone one has their say; bring out the quiet people
=> Listen to everyone
=> Build a consensus during the meeting to gain support for proposals - get people to verbally confirm their commitment to action - silence does not demonstrate commitment
=> Provide an end-of-meeting summary
=> Detail responsibilities for action; make sure everyone knows what they have to do.
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