Being a leader is not the same as being a manager, and vice versa. Manager create order out of complexity, they keep the trains running on schedule. Leaders, in contrast, deal with ambiguity, change and opportunity. They push the train tracks where they've never gone before. This distinction is not entirely accurate, as leaders must also manage. To be effective, leadership cannot just be about inspiration and grand vision, but also be about getting results.
Managers must also lead within their own spheres of responsability. They must create a vision that others will follow, align people and resources with their vision, use communication skills to muster support, gather resources, motivate others to do their best and harness the power of creative conflict.
Fonte: Trecho extraído do livro "Manager's Toolkit - The 13 Skills Managers Need to Succeed, pág. 190, 2004, Harvard Business School Publishing Corporation.
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