What skills do project managers need to jump into the
booming big data sector?
Every minute, 204 million emails are flying around the
world, 100,000 tweets are posted and consumers spend US$272,070 online,
according to tech company Domo. Google alone receives over 2 million search
queries in those 60 seconds. As big data continues to flood servers,
organizations are scrambling to find professionals who can harness, analyze and
monetize the information deluge.
The promise of big data could drive US$34 million in IT
spending in 2013 and create 4.4 million jobs globally by 2015, according to an
October 2012 report by IT research firm Gartner. But only one-third of those
jobs will be filled, says Gartner, because of the dearth of professionals with
the “data management, analytics and business expertise and nontraditional
skills necessary for extracting the value of big data.”
So what does it take for project professionals to land a job
in the growing field?
First, project managers should go in armed with a keen
understanding of the economics of big data. “Accumulating big data without an
actionable benefit can result in costs outpacing those benefits too quickly,”
says Doug Laney, vice president of research, business analytics and information
innovation at Gartner, Chicago, Illinois, USA.
Project managers must be able to tie tons of data to a
distinct business value, says Sanjul Saxena, PMP, senior vice president,
Foundation’s Edge, an IT firm in Santa Clara, California, USA.
That value can take the form of anything from operational
efficiency to customer insight, he adds.
In addition, deep-dive analytics requires a big-picture
approach — and reaching beyond the usual software development and engineering
teams. Project professionals must be able to collaborate with other
departments, such as engineering, operations or business analysis.
“The big data team’s core mission is to make sense of all
that data,” says Sanjay Gupta, a technical architect with energy management
company Landis+Gyr, Noida, India. “Big data projects operate on a different
cycle than traditional ones. It’s not so much about ‘plan, then do,’ [but
rather] ‘experiment, learn and evolve.’ It requires a [multidisciplinary]
mindset attuned to research as much as delivery.”
Big data projects call for more than the standard
warehousing, recording and trending skills. And that could mean additional
training. Analyzing complex data sets requires knowledge of predictive modeling
as well as visualization techniques, such as data trees and clustergrams.
The good news is, because big data is a newer discipline,
most organizations accept that there will be some on-the-job learning of new
skills or software for new hires. Greta Roberts, CEO of Talent Analytics,
Cambridge, Massachusetts, notes that there isn’t just one analytics role. She
recommends entering the field in a role closest to your current role — data
preparation and data acquisition are similar to project managing data. Then,
widen your scope to full-blown analytics.
Beyond technical prowess, Ms. Roberts suggests highlighting
soft skills, too.
“We spoke with thought leaders in the analytics community,
and they said, ‘Give me somebody curious, and I can train them on the [other]
skills,’” she says. “A project manager who is innately curious will say, ‘How
can I systematically go about solving this complex problem?’ And that’s the
same thing they need to do as analytics professionals.”
Similarly, creativity is a requirement in today’s deep-dive
analytics jobs. “That’s the thing about big data,” says Ms. Roberts. “You need
to poke around. Analytics has been around forever. It’s just bigger now.”
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