=> Stick to start and finish times
=> Make clear what the purpose of the meeting is
=> Stick to the agenda, but be prepared to update if new circumstances have arisen
=> For each issue, deal with facts, discuss interpretations, and draw conclusions
=> Be neutral and deal with conflict
=> Ensure everyone one has their say; bring out the quiet people
=> Listen to everyone
=> Build a consensus during the meeting to gain support for proposals - get people to verbally confirm their commitment to action - silence does not demonstrate commitment
=> Provide an end-of-meeting summary
=> Detail responsibilities for action; make sure everyone knows what they have to do.
segunda-feira, 15 de setembro de 2014
7 Important Pointers to Making Your Meetings Effective
1) PURPOSE: why are we meeting?
2) PLANNING: plan and prepare what you want to happen in the meeting
3) AGENDA: put the agenda out well before the meeting and make it flexible to change if required
4) PEOPLE: don't just invite everyone automatically if they don't need to be there. There is no point wasting others people's time
5) TIME: make sure you stick to start and finish times. Starting late with eight people waiting ten minutes will cost your organization a lot of time and money
6) VENUE: often forgotten. but it has a significant effect on how the meeting goes. Consider whether the table is the right shape to encourage participation, whether the audio and video systems work if required and if refreshments might be needed
7) MINUTES: make sure that a secretary is appointed to take notes; you cannot chair effectively and take notes at the same time
2) PLANNING: plan and prepare what you want to happen in the meeting
3) AGENDA: put the agenda out well before the meeting and make it flexible to change if required
4) PEOPLE: don't just invite everyone automatically if they don't need to be there. There is no point wasting others people's time
5) TIME: make sure you stick to start and finish times. Starting late with eight people waiting ten minutes will cost your organization a lot of time and money
6) VENUE: often forgotten. but it has a significant effect on how the meeting goes. Consider whether the table is the right shape to encourage participation, whether the audio and video systems work if required and if refreshments might be needed
7) MINUTES: make sure that a secretary is appointed to take notes; you cannot chair effectively and take notes at the same time
sábado, 13 de setembro de 2014
quarta-feira, 10 de setembro de 2014
Summary of Communication Principles
Use this basic structure to make sure your communication is effective:
1. Use clear, simple messages in a form that matches your audience
2. Make sure the environment suits the message you are trying to deliver
3. Get your audience's attention and minimize distractions
4. Deliver the message in a way that enables your audience to clearly understand it
5. Check the message has been understood by getting feedback through open questioning and active listening
This text is part from the book "Lead to Succeed - Engaging, entrepreneurial, ethical and effective leadership.: - Chris Roebuck - Wordscapes Ltd, London.
1. Use clear, simple messages in a form that matches your audience
2. Make sure the environment suits the message you are trying to deliver
3. Get your audience's attention and minimize distractions
4. Deliver the message in a way that enables your audience to clearly understand it
5. Check the message has been understood by getting feedback through open questioning and active listening
This text is part from the book "Lead to Succeed - Engaging, entrepreneurial, ethical and effective leadership.: - Chris Roebuck - Wordscapes Ltd, London.
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