quarta-feira, 10 de setembro de 2014

Summary of Communication Principles

Use this basic structure to make sure your communication is effective:

1. Use clear, simple messages in a form that matches your audience

2. Make sure the environment suits the message you are trying to deliver

3. Get your audience's attention and minimize distractions

4. Deliver the message in a way that enables your audience to clearly understand it

5. Check the message has been understood by getting feedback through open questioning and active listening


This text is part from the book "Lead to Succeed - Engaging, entrepreneurial, ethical and effective leadership.:  - Chris Roebuck - Wordscapes Ltd, London.

Nenhum comentário:

Postar um comentário