quarta-feira, 21 de maio de 2014

8 EGO Traps with Emotional Intelligence - Ego Trap Seven: Losing Touch with the Front Line Experience

As a leader, it is all too easy to become disconnected from the troops. The contrast between the frontline environment and the physical surroundings of the average executive—mahogany offices, dining-room-sized conference tables, and private gyms or private jets—is one reason. Then consider the contrast in the nature, complexity, and seriousness of the work, such as strategy planning and executive staff meetings – and it makes it easy to forget what’s going on below. The demands on a senior leader to be focused on strategy planning and budgets makes it easy to take their eyes off the organizational culture and lose empathy for those who have to execute their plans.

About the author:
Jen Shirkani is the CEO of Penumbra Group and has spent over 20 years as an employee development specialist, coach and speaker. She lives in New Hampshire US with her two daughters where she oversees a national talent management firm, providing training programs, organizational development consulting and executive coaching. She holds a Master's Degree in Organizational Leadership and has been a featured speaker at several national and state conferences, universities, and at dozens of organizations nationwide. Learn more about Jen at www.jenshirkani.com and www.penumbra.com.

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